Quite a number of our association members are blind or visually impaired and use screen readers such as JAWS when they are using computers. The screen reader actually reads commands out loud so the user can make selections. They report difficulty in finding radio buttons to opt for the telephone number as an alternative, and they are not able to find the question box easily, raise their hand, etc.
Is Citrix working to correct this problem? If so, when might we expect a solution? We have some angry people.
Improve Accessibility with Screen Readers
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- KateG2 months agoGoTo ManagerStatus changed:Reviewed by moderatortoAccepted
- WebinarIT2 years agoNew Contributor
My organization runs 15+ webinars a month. Screen readers are not compatible. This is a really big issue for accessibility. This affects attendees AND presenters.
- KateG3 years agoGoTo ManagerStatus changed:NewtoReviewed by moderator
- joppenheim5 years agoNew Member
Our organization runs monthly webinars on go to webinar and not only have our listeners requested the integration of screen readers but so have our speakers. We now have a speaker who uses JAWS and will be unable to provide his presentation unassisted. I see this issue has been included here for a long time and I would hope that the development team will be able to rectify this quickly.
- AshC7 years agoRetired GoTo Contributor
WayneIT2 Hi Wayne,
Unfortunately GoToWebinar does not work with visual recognition software yet, but we will certainly update the entire Community once this is possible.
- WayneIT27 years agoNew Member
Hi all
I hope you're all very well.
I wonder if anyone can please help me or point me in the right direction with the following question.
Do you know if GoToWebinar works with any visual impaired software, i.e JAWS, Dragon, etc
If it does work with any visual impaired software, does anyone know which one works well with GoToWebinar.
Many Thanks
Wayne
- GlennD8 years agoGoTo ManagerI'm sorry no, not at this time.
- jzr8 years agoNew Member
I've been asked this question as part of a State bid. "please indicate if training platform is ADA compatible"
- Shirley28 years agoNew MemberThis reply was created from a merged topic originally titled IS GoTo accessible for people with disability? Compatible with Assisted Technolog....
I want to start a GoTo Webinar but I am wondering if the software is accessible for people with disability? Is the program compatible with assisted technology such as JAWS, Zoom text and or dragon? - GlennD9 years agoGoTo ManagerAs our products are sharing the presenter's screen, it's not possible for screen reader on an attendee's computer to read what is being displayed.