When I edit an event on my dashboard, Approval always shows up as automatic.
The event behaves as Manual, but it's very confusing.
In addition, items such as SURVEY may not be displayed with the set contents.
Once set, the profile seems to change correctly, but it is very confusing that it does not display correctly on the dashboard, which is the user interface, so please correct it.
Thank you.
Solved! Go to Solution.
[UPDATE] This issue should be resolved as of 10/8/20. Please let us know if you see otherwise thereafter.
Rest assured that the changes you make to the schedule are actually updating to the webinar ---- this is just a superficial problem at the moment.
I expect a full resolution within the coming days.
Do you know if the update exists if you clear your browser's cache and log back into the website?
After clearing the cache, I got the correct display only once.
However, after the second time, it will return to automatic and will not improve.
Same issue here
For the past few days, on my events when I select "Send Email" under the "Registration notification" section...when I reload the page, it goes back to "No Notification". So I'm not getting any email notifications when I get registrations.
Does anyone know of a solution to this bug?
Hi @Kris6
Sorry about the confusion there. I'm aware of some website visibility issues that may be related. Are you certain this function is not saving after you make the change online and then register yourself?
So it looks like I am getting emails, but every time I reload the page it goes back to "No Notification".
Right ---- this is superficial only as far as we can tell. Thanks or your patience while we work to resolve the web site updates.
[UPDATE] This issue should be resolved as of 10/8/20. Please let us know if you see otherwise thereafter.
Rest assured that the changes you make to the schedule are actually updating to the webinar ---- this is just a superficial problem at the moment.
I expect a full resolution within the coming days.
Hello,
we are running into issues trying to change the registration from Automatic Approval to manual. It saves ok when changing, but if I go to dashboard and return the event set up, it reverts back to automatic. Any tips?