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NWC_GTW_Admin
Active Contributor

Approval settings are always displayed "Automatic"

When I edit an event on my dashboard, Approval always shows up as automatic.
The event behaves as Manual, but it's very confusing.

In addition, items such as SURVEY may not be displayed with the set contents.

Once set, the profile seems to change correctly, but it is very confusing that it does not display correctly on the dashboard, which is the user interface, so please correct it.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: Approval settings are always displayed "Automatic"

[UPDATE]   This issue should be resolved as of 10/8/20.   Please let us know if you see otherwise thereafter.

 

  Rest assured that the changes you make to the schedule are actually updating to the webinar ---- this is just a superficial problem at the moment. 

 

I expect a full resolution within the coming days.


Ash is a member of the LastPass Community Care Team.

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View solution in original post

13 REPLIES 13
AshC
Retired GoTo Contributor

Re: Approval settings are always displayed "Automatic"

Hi @NWC_GTW_Admin

Do you know if the update exists if you clear your browser's cache and log back into the website?


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
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NWC_GTW_Admin
Active Contributor

Re: Approval settings are always displayed "Automatic"

After clearing the cache, I got the correct display only once.
However, after the second time, it will return to automatic and will not improve.

ffi
Active Contributor

Re: Approval settings are always displayed "Automatic"

Same issue here

Kris6
Active Contributor

Registration notifications not Working

For the past few days, on my events when I select "Send Email" under the "Registration notification" section...when I reload the page, it goes back to "No Notification".  So I'm not getting any email notifications when I get registrations. 

 

Does anyone know of a solution to this bug?

AshC
Retired GoTo Contributor

Re: Registration notifications not Working

Hi @Kris6

Sorry about the confusion there.  I'm aware of some website visibility issues that may be related.  Are you certain this function is not saving after you make the change online and then register yourself? 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
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Kris6
Active Contributor

Re: Registration notifications not Working

So it looks like I am getting emails, but every time I reload the page it goes back to "No Notification". 

AshC
Retired GoTo Contributor

Re: Registration notifications not Working

Right ---- this is superficial only as far as we can tell.  Thanks or your patience while we work to resolve the web site updates.


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
AshC
Retired GoTo Contributor

Re: Approval settings are always displayed "Automatic"

[UPDATE]   This issue should be resolved as of 10/8/20.   Please let us know if you see otherwise thereafter.

 

  Rest assured that the changes you make to the schedule are actually updating to the webinar ---- this is just a superficial problem at the moment. 

 

I expect a full resolution within the coming days.


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Event-ful
Active Contributor

Re: Approval settings are always displayed "Automatic"

Hello,

 

we are running into issues trying to change the registration from Automatic Approval to manual.  It saves ok when changing, but if I go to dashboard and return the event set up, it reverts back to automatic.  Any tips?