cancel
Showing results for 
Search instead for 
Did you mean: 
tlsmith019
New Contributor

Attendees in Practice Session?

Recently, I have noticed that one or two attendees are appearing during our Practice Sessions. In the past, the attendee count has remained at zero until we Start the live session. Are the attendees we now see during our Practice Sessions able to hear and see our us during this time of practice?

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Attendees in Practice Session?

Hi @tlsmith019 

 

Only organizers, co-organizers and panelists should be able to join your webinar when it is in practice mode, attendee links should not work. Would you be willing to open a ticket with support and provide them with the webinar details? 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training

View solution in original post

2 REPLIES 2
GlennD
GoTo Manager

Re: Attendees in Practice Session?

Hi @tlsmith019 

 

Only organizers, co-organizers and panelists should be able to join your webinar when it is in practice mode, attendee links should not work. Would you be willing to open a ticket with support and provide them with the webinar details? 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
tlsmith019
New Contributor

Re: Attendees in Practice Session?

Yes; Thank you. I will follow-up with support.