We are seeing a different time zone related issue.
What can I tell my Singapore team about this? They think that the time currently showing is going to confuse registrants.
We also are experiencing this problem. We have a weekly webinar set up and the dates and times show as 3:00 pm - 4:00 pm BST. The participants get a reminder email with time zone BST and correct start time of 3:00 pm but the Panelists/Organisers are getting reminder emails with time zone GMT and shows the meeting starting an hour earlier at 2:00 pm.
How can we sort this.
I have the webinar series set up for a 1pm Eastern start time. But, all of the reminder emails reflect a 5pm GMT start time. I have checked everywhere in our profile and on the webinar and there is no place to correct this. Can anyone advise what i might be missing?
Hi, we have been experiencing exactly the same issue for 2 weeks now.
This occurs for both our presenters and our attendees.
Hoping a fix can be established soon.
Any update on this one?
We had organizers and panelists with the wrong time zone. Attendee sent me her reminder with the right information.
Note: this does make me lean to making everyone an attendee and promoting them.
We have this issue resolved in the 10.10 version I believe. It should be released in the coming days: https://community.logmein.com/t5/GoToWebinar-News/bg-p/GoToWebinar-Release-Notes
Great, thank you. I also have anothe issue. I can not create new webinars. I can only copy a webinar. When I try to make a new webinar the Schedule button is always greyed out. I'm using Firefox on a Mac. I'll have to try another browser to see if it's related to Firefox.