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New Contributor

Not receiving daily email invites

I participate in a daily GoToMeeting by clicking on the link in a daily email that is sent each morning. The emails stopped coming last week and I see the GTM email has a link to click to "Stop GoToWebinar" emails.

I'm concerned I may have touched it on my phone because they stopped the following day.

I contacted the organizer who told me to re-register which I do every day but the daily emails haven't resumed.

 

In the meantime, I used the "join the meeting" link in an older email and I'm not missing any sessions.  Any suggestions to re-start the daily emails would be appreciated.  

 

 

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LogMeIn Contributor

Re: Not receiving daily email invites

@b2003  It's possible there was a miscommunication with the GoToWebinar email servers, where we stopped sending those emails completely.  If you've already checked your spam filters for anything from 'customercare@gotowebinar.com', then I'd suggest you call Customer Support to see if your address is stuck on the LMI Bounce list.

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Highlighted
LogMeIn Contributor

Re: Not receiving daily email invites

@b2003  It's possible there was a miscommunication with the GoToWebinar email servers, where we stopped sending those emails completely.  If you've already checked your spam filters for anything from 'customercare@gotowebinar.com', then I'd suggest you call Customer Support to see if your address is stuck on the LMI Bounce list.

View solution in original post