My organization has a GoToWebinar pro account and we produce on-demand webinars for patients with prostate cancer. According to feedback from hundreds of surveys filled out by our viewers, viewers want to ability to pause or rewind on-demand webinars and do not prefer webinars to be simulated live. When using on-demand webinars for educational purposes it is not user-friendly for viewers. Some viewers with disabilities that can not watch the webinar all at once or who need to rewind to fully understand something discussed in the webinar are forced to watch the entire webinar over again.
Customer support has suggested we send the video link to users rather than create an on-demand webinar, but we need the full suite of features available on the on-demand backend such as the custom registration, survey etc.
Please add the option to pause, fast forward and rewind on-demand webinars to make them accessible to all users.
I totallly agree, it is really not "user friendly" and I am considering changing to another plateform which will respond better to our needs. even if it's a simulated live webinar, users should be able to pause fastforward etc...