Please check on your G2W dashboard if you can increase the registation limit. I you can I don't hva to creat a new event. and migrate the registrants
In the GoToWebinar dashboard for that webinar (gotowebinar.com), go into the Registration section and see if you can raise the registration limit. If you have an account that allows you to have 1,000 Participants in a webinar, you should be able to raise the Registration Limit to 10,000.
You should not have to move Registrants to a new webinar in order to access your new limit.
Thank you for your quick response - where on the dashboard do I check this please? I am unable to see this feature. Thanks!
Thank you - I believe this is the case - here?
Thanks for your help! It's appreciated.
Yes, it shows that you can have up to 10,000 people register for the webinar, which means that you can have up to 1,000 Participants in this webinar.
Glenn or AshC need to investigate what is being told to the customers when they upgrade.
Fantastic - thank you for putting my mind at rest. As the webinar was created before we upgraded, I was worried in case anything may have happened to this session that may cause issues on the day.
Many thanks again