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New Contributor

Re: To be able to import prospects list or externally registerant lst into GoToWebinar

This reply was created from a merged topic originally titled Is there a way you can register a group of mailadressess for a webinar all togeth....

I have a group of mailadressess that i want to register to a webinar. Is there anyway I can add them all together? Now im doing it one by one, which takes a lot of time. Thanks for your help
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New Contributor

manually adding contacts and questions

Hi can you confirm the following:

can we manually add a list of already subscribed clients without them having to resubscribe? as we are switching from webinar jam to you 

If we sign up for the 100 people plan once we hit 100 does it then automatically roll over to the higher package - i.e. 500 users?

Do you have autoresponders that we can set up and customise ?

thanks 
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LogMeIn Manager

Re: manually adding contacts and questions

Hi Maureen,

We have a few integrations available that you can use to import existing registrations into a new webinar, such as: http://support.citrixonline.com/en_US/webinar/help_files/G2W160004

Our plans do not automatically roll over once you have more registrations than attendee seats, you would need to login before you start your webinar and upgrade to the next desired plan. As long as you do it 10 - 15 minutes before you actually start the scheduled webinar, the new attendee limit will take effect.

I'm not exactly sure how you would use auto responders, we send confirmation, reminder and a follow-up email which can have additional text added to them: http://support.citrixonline.com/en_US/webinar/help_files/G2W020004#Email

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Upload a List of Registrants?

 Glenn Dobson Any update on when this will be available? a CSV or excel upload feature would be super helpful.  
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LogMeIn Manager

Re: Upload a List of Registrants?

Hi Elizabeth, this Zapier integration allows you to do this via Google Docs: https://support.logmeininc.com/gotowebinar/help/add-new-gotowebinar-registrants-from-a-google-sheets...  We do not have a built in feature that allows this currently.


Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

manually add attendees to webinar

I ran a facebook ad to gotowebinar. For some reason, several attendees were not added to the webinar registration but were added to my email list. 

How can I manually add them into the webinar attendee list? 

Thanks
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LogMeIn Manager

Re: manually add attendees to webinar

Hi Dotty,

Can you please provide more details about your registration process, are you using an integration so that attendees are added to both at the same time? 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: manually add attendees to webinar

I'm just wondering how to manually add people to my webinar? 

A facebook ad brought people to my leadpages ad which by opting in, would add them to my webinar registration and my email list. For some reason, only some of the people were added into the webinar but all were added into my emai llist. 

I now want to add the rest into the webinar. 
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LogMeIn Manager

Re: manually add attendees to webinar

Thank you for explaining. Since you have their information already you could register them yourself, one by one through the registration page. You would want to be sure that they had intended to register for your webinar otherwise, they may complain about the email. Another option would be to email them directly, acknowledge their interest and provide them with the webinar registration link.

Since we did not create the Leadpages integration I am not sure why it may have failed for these registrants, but you may be able to find help here: https://support.leadpages.net/hc/en-us/articles/212740878-Integrate-GoToWebinar-with-Leadpages

Glenn is a member of the LogMeIn Community Care Team.

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LogMeIn Contributor

Re: manually add attendees to webinar

Hi Dotty,
I'm afraid GoToWebinar does not currently offer a way to import lists, however there are some API options, and other third party services that can do this. Here's one reference for developers: https://developer.citrixonline.com/fa...