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New Contributor

Re: Webinar Analytics is Missing

Hi AshC,

 

Thanks for getting back to me about this! For the following webinars the analytics are showing, but for this particular webinar, still not. Can you get these numbers to update still?

 

Thanks! 

Best, Annika 

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LogMeIn Contributor

Re: Webinar Analytics is Missing

@my_webinar I have asked our engineering team to see if the data can be recovered from 5/7/20 for your webinar.  Thanks for your patience. 

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New Contributor

Re: Webinar Analytics is Missing

Hello, we're having the same issue. Participants showing as 0 and no analytics reported.

 

Meeting ID 692-022-611

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Active Contributor

Re: Webinar Analytics is Missing

Same here, attendees are shown as 0 and no report can be found. 

 

This is happening in 3 different GTW accounts for 3 different webinars that were hosted today.

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LogMeIn Contributor

Re: Webinar Analytics is Missing

@flmoreirai  Can you please check the status of that webinar now? 

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New Contributor

Re: Webinar Analytics is Missing

Hi a webinar scheduled for today did not generate an attendance report and is displaying as 0 attendees despite the fact that we had a decent crowd appear. Any idea as to when I should expect this report to be available? 

Webinar ID

609-423-531

New Contributor

Re: Webinar Analytics is Missing

This is the webinar ID: 609-423-531

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New Contributor

Re: Webinar Analytics is Missing

We too are missing analytics for a webinar hosted a few hours ago, as it is part 3 in a 4 part training series and we have follow up questions to extract from the report, can someone please advise how I might track this down?

 

Meeting ID: 977-340-355

 

Regards,

Kate

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New Contributor

Re: Webinar Analytics is Missing

Having the same problem here. Had a webinar today at 2PM and still not getting analytics or attendees.

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LogMeIn Contributor

Re: Webinar Analytics is Missing

Sorry for all the recent delays, folks.  

 

@rubyarroyo1 That webinar report should be repaired very soon.