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New Contributor

Re: "Add to calendar" for SERIES webinars only adds the first date to Outlook Calendar

Also asking if there is any update on a fix for this? It seems to be a major missing piece in GTW functionality to be able to create a series of webinars but only have "add to calendar" work for the first one (mine are on different days of the week)
New Contributor

Re: "Add to calendar" for SERIES webinars only adds the first date to Outlook Calendar

This reply was created from a merged topic originally titled Having a problem adding multiple webinar series to an outlook calendar, it is onl....

I have recently scheduled a series of webinars using your custom occurrence feature. i also selected that attendees only need to register once, the issue is that when attendees register and attempt to add all the occurrences to the calendar only one shows up (outlook calendar). please advise
New Contributor

Re: "Add to calendar" for SERIES webinars only adds the first date to Outlook Calendar

Hi, I am having the same issues here - will there ever be a fix?

New Contributor

Re: "Add to calendar" for SERIES webinars only adds the first date to Outlook Calendar

Also, I tried setting as recurring and then deleted the dates we won't have them and it still only added the first one.

New Contributor

Re: "Add to calendar" for SERIES webinars only adds the first date to Outlook Calendar

post deleted.
Jason

New Contributor

Re: "Add to calendar" for SERIES webinars only adds the first date to Outlook Calendar

Re: "Add to calendar" for SERIES webinars only adds the first date to Outlook Calendar
 
@Rick Harris , thanks for the idea about using Excel. Would you be willing to share your spreadsheet, without your personal data of course? Thanks.

Jason
New Contributor

Missing info for multiple sessions

Hi, 

we run webinars with 2 same sessions in 1 day. We run them as Custom with registration to all of the sessions. 

After submitting the registration form, the registrant obtains an email mentioning correctly both sessions. When he/she wants to add the event into his/her calendar (Outlook), the invitation states only 1 session time (the first one). No choice is possible. 

Is it possible to change the downloaded ics file settings so it offers both options of sessions? 

 

Thanks a lot in advance for your help. 

 

Ondrej

LogMeIn Contributor

Re: Missing info for multiple sessions

Hi @OndrejF ,

I'm sorry about the limits of recurring events within Outlook.  Unfortunately we don't have a permanent solution when the recurrences may be multiple and/or not in regular patterns.  Please see the comments on this thread for possible workarounds.