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Forum Discussion
Solved
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
I'm afraid we do not offer phone reports for any of the GoTo services at this time, as the audio data can be complex and/or inaccurate at times. I'm sorry if this inconveniences you in any way.
This should be a high-priority feature add. Many of our members are on the road a lot and cannot get to a computer or use the mobile app (assuming mobile app users are logged?). Adding this feature allows us to accurately know who's participating and increases the options are members have to attend.
