The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Golnaz's avatar
Golnaz
New Member
11 years ago
Solved

the number of attendees by Phone

How can I find out how many attendees were in webinar by Phone?
  • AshC's avatar
    AshC
    10 years ago

    Hi,

    Only webinar attendees that join using our software are captured for our attendee report.  If an attendee only dials into the audio of a webinar they will not be listed in any reporting. 

     

    While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant. 

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

pcollins Thanks for your feedback.  We have plans to expand the webcam options in GoToWebinar down the line.  I'm sorry I don't have an ETA yet. 

pcollins's avatar
pcollins
New Contributor
6 years ago

Ash:

 

The sooner, the better.

We'd certainly welcome that change, along with mschauber's comments above, as it would make the "Open Meetings Act" requirements the Public Sector lives under much easier to achieve via GoToMeeting or GoToWebinar.

 

Thanks again. 

 

Pete Collins