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Etalonk
New Member

I can't add a card because payment.servers.getgo.com is not responding

I open https://admin.goto.com  -> Billing -> Payment method and press "Add a card". After few minutes I see on Chrome Inspect Tool connect timeout error to https://payment.servers.getgo.com/payment 

2 REPLIES 2
GlennD
GoTo Manager

Re: I can't add a card because payment.servers.getgo.com is not responding

Hi @Etalonk, sorry for the frustration.

 

I was unable to locate any other reports of this issue, it may have been a temporary connection issue can you please try again?

 

Glenn is a member of the GoTo Community Care Team.

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Fabian3
New Member

Re: I can't add a card because payment.servers.getgo.com is not responding

mine also. i've tried using Edge, Chrome and Safari , but still cannot add new card