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luizfurtadogeo
Visitor

I have a Hamachi Standard subscription and i can't use when creating my networks

Hey!

 

I purchased a Hamachi Standard subscription today but so far I can't create a network using this subscription. I can only create free networks (up to 5 users). I would like some kind of support, please. Thanks in advance!

3 REPLIES 3
KateG
GoTo Moderator

Re: I have a Hamachi Standard subscription and i can't use when creating my networks

Hi @luizfurtadogeo


I don't see an account associated with the email used here. Are you certain an account was created? Have you reviewed the support materials?

 


Kate is a member of the GoTo Community Care Team.

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luizfurtadogeo
Visitor

Re: I have a Hamachi Standard subscription and i can't use when creating my networks

Hi Kate, thanks for the reply!

 

Yes, i'm pretty sure i have an account with this email. I created my account earlier today and subscribed to Hamachi Standard.

 

Is there a link that i could send to you in order to you assess my profile?

 

KateG
GoTo Moderator

Re: I have a Hamachi Standard subscription and i can't use when creating my networks

Hi @luizfurtadogeo, I don't have access to that. What you should do is reach out to support, they will be able to find your account. 


Kate is a member of the GoTo Community Care Team.

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