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Forum Discussion
AV Not Supported or OESIS out of Date?
Over the past 7 years we always run into issues where our antivirus gets upgraded by the manufacturer (Symantec) and LMI is slow to catch up and support it. Every single time this has happened I call...
2 weeks later and still no update?
telenberger It looks liek OESIS was updated recently (while I was away from the office for a bit), so I'm wondering if your issues persist now?
We have this same issue. LogMeIn has a supported AV list for MacOS which is not updated, we installed Kaspersky Internet Security which is the lastest version which is not in the list and is not fully supported. We need the support AV list updated.
Color me confused. The link you sent me says the following is now supported:
Symantec Endpoint Protection Cloud 22.17.0.183 by Symantec Corporation
However I used to see: Symantec Endpoint Protection: Small Business Edition - Cloud, is this the same as above?
If it is, then I'm even more confuused because the current version of Symantec Endpoint Protection: Small Business Edition - Cloud is: NIS-22.15.2.22
We effectively updated the library on our end, so check the notes here to compare your own antivirus version: https://help.logmein.com/pkb_mobile#article/l:en_US/kA71B000000TP99SAG/r
Is it an update in the form of a new version being pushed out or is it an update to the current version that's only going to be applied to new installs of LMI?
