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Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Hello AshC,

This is still not behaving properly.  Any news on updates?

 

Best,

Chuck

 

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LogMeIn Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

@guitardood  Can you confirm the software versions set up where you see the problem recurring?  I will try to get another update from the Central Dev team. 

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Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Hello AshC,

The bulk of my workstations are running:

Windows 10 Version 1909 Build 18363.752

Kaspersky Endpoint Security 11.2.0.2254 AES256 (cf1)

LogMeIn host version 13508

 

Please let me know if you need any more information.


Best,

Chuck

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New Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Any fixes yet? I am running Windows 10 Version 1909 Build 18363.752
ESET AV 7.2
LogMeIn host version 13508
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Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Still nothing?! This is getting old.  Every machine's A/V is getting flagged as "Needs Attention".  I check the machine and no antivirus issues.  Is anybody working on resolving this?!

 

Best,

Chuck

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Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Suddenly, every single machine is showing antivirus "Requires Attention", though a few are "Requires Immediate Attention".  Being the paranoid type, I scanned to of these "Requires Immediate Attention", with multiple A/V scanners, including the Kaspersky Endpoint that is installed, and nothing.  Is there a virus threat?  Or is LogMeIn just broken?!

 

Please advise.

 

Best,

Chuck

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Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

What features am I getting from Central?!  This problem with the antivirus has gotten beyond ridiculous!  I don't need 98% of what Central provides.  I DO need the antivirus status to be accurate, rather than needing to log into every single machine.  Is anybody working on this problem?!?!?!?!

 

Regards,

Chuck

 

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Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

I now see Anti-Virus options again, however, it is reporting incorrect Virus definition version.  LogMeIn Anti-Virus screen is showing this on almost all of my computers:image.pngHowever, all of the computers are showing updated databasesimage.png

 

Please advise.

 

Regards,

Chuck