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Mlaclair
New Contributor

Can't go to safe website. Blocked by Logmein Antivirus.

I am trying to go to enterpol.com. The website is blocked but I know that it is safe. Is there anyway to add it to a whitelist? I am not seeing any options on the antivirus itself or logmein central. 

4 REPLIES 4
pmahoney
Active Contributor

Re: Can't go to safe website. Blocked by Logmein Antivirus.

I'm having the same issues. No way to manage the content filtering?

LeVarCW
New Contributor

Re: Can't go to safe website. Blocked by Logmein Antivirus.

This has been an issue for over a year, and I'm having this problem with one of my users now. 😕

AshC
LogMeIn Contributor

Re: Can't go to safe website. Blocked by Logmein Antivirus.

Hi @ 

Have you already tried creating a local security policy for LMI AV there?  https://support.logmeininc.com/central/help/creating-a-policy-for-logmein-antivirus 

LeVarCW
New Contributor

Re: Can't go to safe website. Blocked by Logmein Antivirus.

Thank you for replying!  I was just about to type "the exclusions only allow you to exclude file type"  But I see now it also allows you to exclude URLs  so THANK YOU VERY MUCH!!!!

 

Now if only you can get the back end people to build in option for setting a full scan as a one to many task.  it's quite a pain not being able to tether a full AV scan to a Alert policy. So that when a person's PC has been online for a few weeks, it can force the full scan as soon as it boots up.