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Forum Discussion
Solved
Errors using Google Chrome
I have several users using Google Chrome as their browser to access LogMeIn Central. When trying to access remote computers they are getting this message: "This site can't provide a secure connection...
What we suspect is some people here are using Chrome other are still using IE. What I've found is if I uninstall Logmein Central from PC having this problem and then generate a new install link using Chrome the issue goes away. Not sure why beyond my technical knowledge but a work around anyway.
Thanks,
Mark Valverde
A coworker of mine found another work around. On this screen:
Click on "Try running Windows Network Diagnostics". It won't find anything wrong but when you close and click on "Reload" the connection will work. As an additional fyi Logmein Support thinks the issue is something on our network and they may be right. If I login to our Logmein account at home it works fine using Chrome or Edge so it looks like they are right. Now what is wrong on our work network I have no idea.
