cancel
Showing results for 
Search instead for 
Did you mean: 
New Contributor

LogMeIn Control Panel

I have recently installed LogMeIn on my Mac, but I cannot log into Control Panel. I have installed the latest version. I am using the correct password. I have completely uninstalled and reinstalled, and I'm still getting the same problem.
 
I enter my credentials click log in, I do the two factor authentacation and it takes me back to the login screen. Please help!
3 REPLIES 3
LogMeIn Contributor

Re: LogMeIn Control Panel

Hi @brtaus ,

Do you have a local or network firewall that may be breaking the connection between the LogMeIn servers during the authentication attempt?

 

New Contributor

Re: LogMeIn Control Panel

No, I don't. I have tried to log on to the control panel on three different computers on three different networks with the same result. I get getting the same thing happening.

LogMeIn Contributor

Re: LogMeIn Control Panel

OK, then there may be an issue with the login itself.  You'll probably want to call into customer support so that an agent can look into this further:  https://support.logmeininc.com/pro/help/how-do-i-contact-support

^AC