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Active Contributor

Logmein AV - Block Certificate credentials from sites (https)

Good Morning,

 

I have some site that require authentication by certificate already installed.

Whit LogmeinAV, even completely disabling each component not appear a little window that ask to proceed with cert authentication (see attached image), and site go in error.

 

I can only remove all AV and restart computer to do it.

 

Also insert iexplorer.exe (or other browser) and local appdata folder contain certificates no have success.

 

Cert.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Someone knows how to solve?

8 REPLIES 8
New Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

I am having the same issue. Please fix quickly. 

Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

I also have the same problem, I already opened a ticket in support, I did not get an answer or solution to this problem.
New Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

the same problem occurs when I try to access the portal https://pvp.giustizia.it when I access the portal with certificate authentication.

 

AccessoBloccato.jpg

Has anyone solved it?


Thank you

Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

problem with blocking access to other sites. it does not need a certificate for access, yet Logmein blocks it.

 

URL: https://srcnet.consorcioguaicurus.com.br/webrun/open.do?sys=SRN

 

Anotação 2019-07-31 162128.pngAnotação 2019-07-31 162150.png

Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

LogMeIn Manager

Re: Logmein AV - Block Certificate credentials from sites (https)

Hi,

 

We have identified an issue where enabling the HTTPS scan of Antiphishing is causing “random” HTTPS sites to not load at all even when Antiphishing is disabled. We are working to identify if this is a configuration issue or bug in the AV software.

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

Hi GlennD,

 

Is there any ETA on a remedy for this?  I see that the last check in was ‎08-02-2019 05:12 PM.

 

Can you keep us in the loop on a solution and time frame.  Greatly appreciate it.


Thanks.

John

New Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

Still waiting on a fix for this.