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Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

Hi,
I agree with what MaVeN wrote.

We urgently need to resolve the problem soon. On some clients I am forced to remove Logmein Antivirus and install other products.

 

 

Thank you! Pietro

LogMeIn Manager

Re: Logmein AV - Block Certificate credentials from sites (https)

Hi,

 

Thank you for your patience, we have been working on this issue and plan to have a release ready to address this in 2 weeks. 

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

Thanks, GlennD for the update! I appreciate the LMI team taking this seriously and developing a solution as quickly as possible.  Please keep us in the loop as the fix moves forward as the problem is becoming more and more cumbersome.  John

Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

Thanks, GlennD for the update!

I'll be back in 2 weeks.

 

Thank you. Pietro

Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

Hi GlennD

 

Kaspersky will be retired in less 1 week, we will be discovered if there is no update for this topic.

 

Have you any news for us?

 

Thanks.

Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

Hi GlennD,

 

Checking back in on this.  Can you confirm that this issue has been resolved?

 

If so, are there any steps that LMI AV users need to take on our end in concerns to policy or configuration to avoid the problem?

 

Thanks.

John

Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

Hi GlennD,
2 weeks have already passed.
Will you update us on the problem? Now it's really becoming a problem. Because we have a considerable number of customers with this problem.
I await new developments with great urgency.

 

Thanks Pietro

LogMeIn Manager

Re: Logmein AV - Block Certificate credentials from sites (https)

Hi,

 

I apologize for the delay. An update was made available to correct this issue, to ensure you have it installed and it is in effect please uninstall and reinstall LMIAV.

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

So are you saying that we need to uninstall hundreds of LmiAV and reinstall them? really???!

Active Contributor

Re: Logmein AV - Block Certificate credentials from sites (https)

NO WORKS !

 

I have uninstall, restart and reinstall LmiAV on 3 computer (2 W10, 1 W7) and same chrome and explorer not appear window to authenticate with certificate.

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