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Forum Discussion
ams88
6 years agoNew Contributor
Mouse cursor not reflecting tool that is being used
I am using logmein on a Mac laptop and at the moment I am having some issues with my mouse. The cursor does not change to reflect the tool I am using, e.g.: while working on photoshop, revit or w...
- 6 years ago
Hi there,
Just to confirm, were you using another software provider to share your screen, or was this a LMI remote access session alone? If you were also using WebEx to screen share then this might explain the display conflict.
AshC
6 years agoRetired GoTo Contributor
Hi there,
Just to confirm, were you using another software provider to share your screen, or was this a LMI remote access session alone? If you were also using WebEx to screen share then this might explain the display conflict.
- callenba6 years agoNew Contributor
I have a similar issue, My team and I are controling our work pc's from home.
We use autocad based programs.
When using cad at the office, the cursor arrow turns unto a pointer when the cad screen is active.
When working at home, the pointer still shows up in cad, but the cursor arrow is also showing. With drag the two do not move together.
How do we get the arrow to go away, in cad, when using logmein pro to access cad on PC's at work?
- JohndSteele5 years agoVisitor
I am having the same problem. Did you find a solution to your problem! Please help
- ams885 years agoNew Contributor
In my case, someone had unplugged the mouse of the host computer, so the whole mouse was behaving in a very erratic way. Colleagues have reported a similar behaviour when the host keyboard was unplugged.
Hope it helps!