cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Active Contributor

Open connection on a tab or multiple tab

Hi everyone,

 

Since few hours, their is no possibility to open connection on a computer with a "click whell".

With Firefox, it open : javascript:void(0);

On Chrome, it open : about:blank#blocked

It's a big issue because we use this possibility everytime, this allows us to open multiple connections to several computers while staying on the same page of Central, saving time is colossal. There, we must reopen a page of Central and therefore reload the Central page, it's a shame really !!!

16 REPLIES 16
Highlighted
Active Contributor

Re: Open connection on a tab or multiple tab

I noticed it too! Calling support. I use this function all the time!

Highlighted
New Contributor

Re: Open connection on a tab or multiple tab

This update seems pointless and counterproductive. Also, when logging out of the computer, it takes you back to the Home page instead of the Central page, where you have to click "Log In", which then opens up the Central page in a new tab.

Terrible change.
Highlighted
Active Contributor

Re: Open connection on a tab or multiple tab

It is clearly a big regression and it is totally counterproductive. I got annoyed on my Central page since yesterday, I can't take it anymore.
We pay colossal prices, and that really makes you think about migrating

Highlighted
New Contributor

Re: Open connection on a tab or multiple tab

Is there a reason for this or will it sit dormant.

 

This is a key aspect of the product and without it makes supporting clients very difficult.

 

We await a response.

Highlighted
Active Contributor

Re: Open connection on a tab or multiple tab

The Computers view has a tab at the top that looks like an eye (next to the refresh button).

LMI02.jpg

 

When you click the eye a drop-down appears. A new option is available "Open sessions in new tab". See image

 

LMI10152020.jpg

 

 

 

 

 

 

 

 

 

 

 

I've been using LMI Central since 2013 and I habitually use the right-mouse button to open in new tab. Took a bit to get use to, but clicking the device will now open in a new tab.

Highlighted
New Contributor

Re: Open connection on a tab or multiple tab

This is not 'solved'.

 

I don't need to tick/untick that box every time I need in a new tab or not.

 

Can the original functionality be restored? - this new method is clunky and time consuming.

 

Also I have no idea where this is otherwise meant to be documented.

Highlighted
LogMeIn Contributor

Re: Open connection on a tab or multiple tab

@0-0  I'm afraid you cannot go back to the previous version, though the new flow should be much faster getting to the host login or dashboard with saved credentials. 

Highlighted
New Contributor

Re: Open connection on a tab or multiple tab

I don't understand how it is considered faster? I would like an answer there. Also, where is this documented?

 

There is less granular control.

And it also doesn't always open the new tab in one go.

Also if popups are disabled then it won't work.

 

Please have this restored in a new version.

Highlighted
Active Contributor

Re: Open connection on a tab or multiple tab

It's not solved ! Who made this post as Solved ?! 

And your solution is not a solution, it's a poor workaround.

I'm using Logmein since 2007 and what ?...

 

EDIT : ok, i can remove the label "solved"