The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
상진
6 years agoNew Member
Please delete all my accounts
Hi, Please could I request all my accounts imformation(product account, forum account etc) to be permantently deleted as soon as possible. Many thanks
- 2 years ago
Hi sdasd2,
If your account is already canceled you can request that your information be deleted through our dedicated site: https://support.logmeininc.com/central/help/privacy-and-security-questions-and-requests
MurazumiSCAT
6 years agoVisitor
Please delete the account.
I'd like to cancel my contact.
Why don't you reply?
Cancel without updating on October 29, 2020.
Don't charge for October 29, 2020.
Use until October 28, 2020.
Please call in Japanese between 9am and 5pm Japan time.
Does your company delay the reply in case of cancellation?
Are you making a fool of the company that cancels?
I've been emailing for more than half a year.
Why not reply?
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This is a confirmation email to let you know we’ve received your support request. Due to the COVID-19 pandemic, we are seeing an increase in volume as more people are looking for a reliable remote work solution. There may be a delay in our response, and we appreciate your patience during this time.
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Why do I only get this email?
- luigica6 years agoNew Member
anche io ho lo stesso problema, non riesco a cancellare il mio abbonamento a logmein.
- AshC6 years agoRetired GoTo Contributor
Hello,
Did you use the form associated with this Customer Support article? https://support.logmeininc.com/central/help/how-do-i-contact-support
You don't have to call into the Support Department, but you must go through that specific contact flow for billing assistance.