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New Contributor

Please delete all my accounts

Hi,

 

Please could I request all my accounts imformation(product account, forum account etc) to be permantently deleted as soon as possible.

 

Many thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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LogMeIn Contributor

Re: Please delete all my accounts

Hi, Any requests for changes to your account should be made directly to Support either by phone or email: https://secure.logmein.com/contactus/

 

View solution in original post

11 REPLIES 11
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New Contributor

Trial end and deletion of account

Hello!

 

Last Sunday, I signed up at LogMeIn Hamachi and I now seem to have a trial of LogMeIn Central. I do not this account at all, even not for Hamachi, only because of a fallacy I thought, that I need an account for my use of Hamachi.

 

I have already written at Sunday to the support, I get at Monday the response, that I should confirm, that I would like my account to be deleted. At the same day, I confirmed this (wrongly?), than I got at Thursday a survey. I replied than if something was wrong, but I have not got an answer yet.

 

Now, two things:

 

First: If a member of LogMeIn Team reads this, could he/she delete my account named Altsprachenfreund@gmx.de. My ticket number was 03863738.

 

(Second: What happens, when the trial ends? Becomes it automatically a premium account, liable to costs, or can I decide, whether I want to become a premium user or to delete my account?)(only important if the Team, whyever, does not delete my account.)

 

Yours sincerely, Altsprachenfreund

 

 

Highlighted
New Contributor

Please delete all my accounts

Hi,

 

Please could I request all my accounts (product account, forum account etc) to be permantently deleted as soon as possible.

 

Many thanks,

Matt

Highlighted
LogMeIn Contributor

Re: Please delete all my accounts

@leglessmatt hi Matt, thank you for reaching out to us!

 

We would be happy to assist you. Please contact Customer Support directly for assistance with this matter. 

 

Regards, 

 

Yahaira

Yahaira is a member of the LogMeIn Community Care Team.

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New Contributor

How remove account?

How to delete account completely?

Highlighted
LogMeIn Contributor

Re: Please delete all my accounts

Hi, Any requests for changes to your account should be made directly to Support either by phone or email: https://secure.logmein.com/contactus/

 

View solution in original post

Highlighted
Former Member
Not applicable

Delete my account

I wanna delete my logmein account, I don't wanna have it anymore, But there is no way i found to do so and i cannot call support because I don't have a Phone number so please can you delete my account permanentely from your website or tell me a way to do so myself. Thank You !

Highlighted
New Contributor

Delete account

Hi I have tried to call on phone and e-mail to get my account deleted but still with no luck.

Can you please delet my account!

 

Regards

SW

Highlighted
New Contributor

Re: Delete account

Same boat. I wish someone would provide an answer. This is asked multiple times throughout the forum. I want my email address removed completely from the system. Hope someone actually responds. I do not want to contact sales/support and get a pitch or worse just wait endlessly on line. Please provide a way to do this.

 

Highlighted
New Contributor

Please delete the account.

Please delete the account.
I'd like to cancel my contact.

 

Why don't you reply?
Cancel without updating on October 29, 2020.
Don't charge for October 29, 2020.
Use until October 28, 2020.

 

Please call in Japanese between 9am and 5pm Japan time.

 

Does your company delay the reply in case of cancellation?
Are you making a fool of the company that cancels?

 

I've been emailing for more than half a year.
Why not reply?

 

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This is a confirmation email to let you know we’ve received your support request. Due to the COVID-19 pandemic, we are seeing an increase in volume as more people are looking for a reliable remote work solution. There may be a delay in our response, and we appreciate your patience during this time.

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Why do I only get this email?