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Marlana
New Contributor

Re: Remote CMD - Connection Closed error

Any update on this issue? We have many computers we cannot access under our account due to this connection closed error. It will let us sign in with our password but the actual remote disconnects us automatically. 

AshC
LogMeIn Contributor

Re: Remote CMD - Connection Closed error

@Marlana   If this is strictly connection related, and not pertaining to CMD prompts while in session, do you have any local firewalls active at the host end that may be shutting down LogMeIn during initialization? 

Marlana
New Contributor

Re: Remote CMD - Connection Closed error

I have found a correlation between the accounts shutting down the remote controller. They all have 4107 error "Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file."

Date and time are right.