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New Contributor

Removing Seats to my Subscription

Hi I have a simple question.  I want to downgrade my subscription from 250 computers to 100 computers.  I have called but have been on hold for over an hour twice.

What can I do to do this simple change?

2 REPLIES 2
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LogMeIn Manager

Re: Removing Seats to my Subscription

Hi @Matty31 

 

I apologize for the longer than usual hold times, our Sales team is offsite at a conference this week so Support is assisting with Sales calls.  I would recommend opening a ticket for this request https://support.logmeininc.com/central/help/how-do-i-contact-support 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Removing Seats to my Subscription

Thanks I sent in a ticket.