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Active Contributor

Slow Windows boot

I have several PC taking longer than average to boot (2 min 20sec average is 57 sec we have SSD drives) and have tracked the delay to LogMeIn.exe here is a screenshot of the event log and the text from the Windows Error Report. At the same time, this is happening in the Application Logs in the System logs I see a LogMeIn Service Maintenace Service entered the stopped state that takes a long time looks like a 1 min 20 sec. Does anyone have any ideas I have uninstalled LogMeIn and reinstalled but that did not fix the problem? 

1.jpg

1.jpg 

 

Here is the text from the Hang Error

 

Version=1
EventType=ServiceHang
EventTime=131812482695717900
ReportType=3
Consent=1
ReportIdentifier=6db48d8c-b6b4-11e8-be17-60a44cb1abe0
Response.type=4
Sig[0].Name=Service Name
Sig[0].Value=LogMeIn
Sig[1].Name=Image Name
Sig[1].Value=LogMeIn.exe"
Sig[2].Name=Image Version
Sig[2].Value=0.0.0.0
Sig[3].Name=Service Type
Sig[3].Value=10
Sig[4].Name=Start Type
Sig[4].Value=2
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
LoadedModule[0]=C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Program Files (x86)\LogMeIn\x64\LogMeIn.dll
LoadedModule[9]=C:\Windows\system32\CRYPT32.dll
LoadedModule[10]=C:\Windows\system32\MSASN1.dll
LoadedModule[11]=C:\Windows\system32\VERSION.dll
LoadedModule[12]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[13]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[14]=C:\Windows\system32\GDI32.dll
LoadedModule[15]=C:\Windows\system32\USER32.dll
LoadedModule[16]=C:\Windows\system32\LPK.dll
LoadedModule[17]=C:\Windows\system32\USP10.dll
LoadedModule[18]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[19]=C:\Windows\system32\ole32.dll
LoadedModule[20]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[21]=C:\Program Files (x86)\LogMeIn\x64\ksu.dll
LoadedModule[22]=C:\Windows\system32\SHELL32.dll
LoadedModule[23]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[24]=C:\Windows\system32\WS2_32.dll
LoadedModule[25]=C:\Windows\system32\NSI.dll
LoadedModule[26]=C:\Windows\system32\Secur32.dll
LoadedModule[27]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[28]=C:\Windows\system32\WININET.dll
LoadedModule[29]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[30]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[31]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[32]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[33]=C:\Windows\system32\normaliz.DLL
LoadedModule[34]=C:\Windows\system32\iertutil.dll
LoadedModule[35]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[36]=C:\Windows\system32\USERENV.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\msi.dll
LoadedModule[39]=C:\Windows\system32\WINMM.dll
LoadedModule[40]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[41]=C:\Windows\system32\WSOCK32.dll
LoadedModule[42]=C:\Windows\system32\urlmon.dll
LoadedModule[43]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[44]=C:\Windows\system32\DNSAPI.dll
LoadedModule[45]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[46]=C:\Windows\system32\WINNSI.DLL
LoadedModule[47]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.24234_none_1458b3828b92cc5f\gdiplus.dll
LoadedModule[48]=C:\Windows\system32\IMM32.DLL
LoadedModule[49]=C:\Windows\system32\MSCTF.dll
LoadedModule[50]=C:\Windows\system32\ctiuser.dll
LoadedModule[51]=C:\Windows\system32\PSAPI.DLL
LoadedModule[52]=C:\Windows\system32\FLTLIB.DLL
LoadedModule[53]=C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
LoadedModule[54]=C:\Windows\system32\mswsock.dll
LoadedModule[55]=C:\Windows\System32\wship6.dll
LoadedModule[56]=C:\Windows\system32\uxtheme.dll
LoadedModule[57]=C:\Windows\system32\wtsapi32.dll
LoadedModule[58]=C:\Windows\system32\netapi32.dll
LoadedModule[59]=C:\Windows\system32\netutils.dll
LoadedModule[60]=C:\Windows\system32\srvcli.dll
LoadedModule[61]=C:\Windows\system32\wkscli.dll
LoadedModule[62]=C:\Windows\system32\BROWCLI.DLL
LoadedModule[63]=C:\Windows\system32\DFSCLI.DLL
LoadedModule[64]=C:\Windows\system32\LOGONCLI.DLL
LoadedModule[65]=C:\Windows\system32\SAMCLI.DLL
LoadedModule[66]=C:\Windows\system32\SCHEDCLI.DLL
LoadedModule[67]=C:\Windows\system32\Mpr.dll
LoadedModule[68]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[69]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[70]=C:\Windows\system32\rsaenh.dll
LoadedModule[71]=C:\Windows\system32\ieframe.dll
LoadedModule[72]=C:\Windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
LoadedModule[73]=C:\Windows\system32\WINHTTP.dll
LoadedModule[74]=C:\Windows\system32\webio.dll
LoadedModule[75]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757\comctl32.dll
LoadedModule[76]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[77]=C:\Windows\system32\ntmarta.dll
LoadedModule[78]=C:\Windows\system32\WLDAP32.dll
LoadedModule[79]=C:\Windows\system32\apphelp.dll
FriendlyEventName=Service Hang Report
ConsentKey=ServiceHang
AppName=LogMeIn
AppPath="C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe"
ReportDescription=Service LogMeIn hung on starting.

1 ACCEPTED SOLUTION

Accepted Solutions
LogMeIn Contributor

Re: Slow Windows boot

@perry1 The delayed start reference I mentioned must be done on the Host experiencing the slow start up: 

  1. Type Windows + R and your Win 7 Run Dialog should open

  2. Enter: services.msc

  3. Find the application that you want to delay

  4. Right-click and select Properties

  5. Under Startup type: select Automatic (Delayed Start)

 

4 REPLIES 4
Highlighted
LogMeIn Contributor

Re: Slow Windows boot

@perry1 Sorry about the delayed startup!

 

Could you specify the exact OS involved?

Have you tried setting LMI Central for delayed start through Windows Services?

Active Contributor

Re: Slow Windows boot

Sorry, should have included that Windows 7 Pro. No, I have not tried changing any setting. I don't see LMI Central I do see LMI and LMI Maintenace Service. 

LogMeIn Contributor

Re: Slow Windows boot

@perry1 The delayed start reference I mentioned must be done on the Host experiencing the slow start up: 

  1. Type Windows + R and your Win 7 Run Dialog should open

  2. Enter: services.msc

  3. Find the application that you want to delay

  4. Right-click and select Properties

  5. Under Startup type: select Automatic (Delayed Start)

 

Active Contributor

Re: Slow Windows boot

Thanks that fixed it boot times at a nice 55 sec