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donpick
New Contributor

Truekey and LogMeIn

I am using LogMeIn to connect to my client’s computer. The client has Windows 7 Pro running on a Dell 980.

I am running Windows 7 pro on an HP z210

Someone installed Truekey on the Dell 980.

The client’s monitor is larger than mine and LogMeIn did a good job of screen management.

 

Before Truekey was installed, LogMeIn ran fast.

Now when I connect to the Dell 980, the screen is slow to respond and the screen seems to refresh slowly.

Also I have to pan the screen now. LogMeIn seems to have no way to manage the difference in screen size.

 

Q1.) What are the known problems between TrueKey and LogMeIn?

3 REPLIES 3
AshC
LogMeIn Contributor

Re: Truekey and LogMeIn

@donpick  Can you try disabling the screen blanking option to see if that improves your performance? 

donpick
New Contributor

Re: Truekey and LogMeIn

Please tell me how to do disable screen blanking.

AshC
LogMeIn Contributor

Re: Truekey and LogMeIn