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Forum Discussion
Ricardo369
8 years agoNew Contributor
Windows 10 1803 i cant install the logmein client
i have tried installing on 3 computers with fresh installes and updates. every time i get Logmein Setup ended prematurley . is there a work around for this?
- 8 years ago
The answer was just posted in another post that worked for me:
Try this, it worked for me. When downloading from the Add Computer within logmein central, it did not work. However, when downloading it from here, which I would have thought to be the same source, it worked:
https://secure.logmein.com/logmein.msi
It's either a different install package or they just fixed it and I happened to grab it right after.
But If I had to guess, the error has to do with the account association. The LogMeIn Central version ties the user to the installer. This version requires you log in after you install.
cala555
8 years agoActive Contributor
I'm getting the same issue here as well. I have tried everything I can find online to fix this, but nothing works. Even tried doing an Adhoc install and failed as well. I am on Windows 10 Pro 64bit.
Thanks,
Mike
cala555
8 years agoActive Contributor
The answer was just posted in another post that worked for me:
Try this, it worked for me. When downloading from the Add Computer within logmein central, it did not work. However, when downloading it from here, which I would have thought to be the same source, it worked:
https://secure.logmein.com/logmein.msi
It's either a different install package or they just fixed it and I happened to grab it right after.
But If I had to guess, the error has to do with the account association. The LogMeIn Central version ties the user to the installer. This version requires you log in after you install.
- PeterJSY8 years agoActive Contributor
Yes this works.
Please LogMeIn update this on Central and any of the other download options for LogMeIn
Peter
- theaccuser8 years agoActive Contributor
Please fix this...causing me a massive amount of pain...can't sent the installer out. I end up having to use TeamViewer first so I can get in...I can't send out a download like for the normal installer which in turn prompts for my credentials for my LogMeIn Central account.
- GlennD8 years agoGoTo Manager
Hi,
We are working on a new release that will correct this issue, we hope to make available very soon. I will update this topic once a firm release date is confirmed.
- aqua_jon8 years agoActive Contributor
Thanks, but when we login and need to choose our subscription the only option available is the free one - any idea?
- nico20018 years agoActive Contributor
Yes, but if you go on and choose the Free Subscription (expiring in 2020, I think), it might work as it did for me.
- aqua_jon8 years agoActive ContributorThanks - it actually does, and client appears in the "Default group".
Now I just need a way to handle this remotely - can't log in to LMI without remote access, kind of defeats the purpose of having a custom installer and don't want hand over credentials to someone at the far end.
I've contacted LMI support, they have to fix this.
Thanks again.
- ALendzion8 years agoNew Contributor
I am working on a new build with Windows 10 1803 and have the same issue - the solution you proposed did not work. Do you have a link to the article you pulled this solution from so I can read into other options?
- Robin7778 years agoNew Contributor
Made no difference for me. Gets to the page saying use this user to login and then nothing. No progress bar whatsoever. Tried on 2 or 3 different machines with the same result. By the way, if you try with the standard installer and then try the "updated" one you cannot proceed at all because it still tinks the original one is in progress, even after a forced reboot.
- Ricardo3698 years agoNew Contributor
That installer worked thank you