The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Your session has timed out or host went offline during your connection attempt.....
I am trying to provide to a client and I just keep getting the above message. I have connected to this machine in the past. Any help would be great. Are there diagnostic tools or tests I can run?...
Thanks for the link Ash - it does confirm that the overall throughput is good enough.
I feel that the issue must be a firewall issue (either on the PC or corporate hardware) that is blocking the connections in general or a specific port or range.
And more detailed technical requirements available?
DR
Daver99 The Client requirements are kind of general, and updated here: https://help.logmein.com/articles/en_US/Documentation/logmein-c-lmi-systemrequirements-client
I believe the issue is now resolved! It seems to have been a conflict of some kind with a windows update and the killer network wireless drivers on the system. The drivers where not too old (June) but there was one update since that seems to have fixed it.
(debugging was a pain.. remote in via wired connection, write some test scripts that disconnected wired, connected wireless, ran tests, reconnect wired so I can be sure to get back in and retest.)
Anyway, working now, thanks for your time,
DR
