Has anyone had issues with the billing process? I have been charged for services that were not provided, and now am being double billed - and on rasing the issue, told to wait for someone to contact me.
Hi @maniakella ,
Although we do not discuss billing or pricing concerns on the Community forums, if you have a case number we can always check on the status for you.
This happened to me last year and here we are again another year another phantom bill. I have no access to anything but hey go ahead and bill me
@jtyndale Did you create a case with Customer Support last year? If so, please give me the case number so that I may follow up with the investigation and see what happened.