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To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit
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Every time I try to connect to the host computer, a box comes up saying 'Disconnected' 'Connection to the host computer has been lost' 'Do you want to reconnect'. When click 'Reconnect' I just get that box again. This has never happened. How do I fix it?