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Forum Discussion
Re: How do I cancel my subscription?
Why in the world would you require people to call to cancel a subscription? Get with the times and make this a feature of your site. You ask people for money to sign up provide the same level of support by taking people's money.
This type of practice is reeking sleazy company.
5 Replies
SimWare You don't have to call into support, but you must contact them to request any billing changes: https://support.logmeininc.com/central/help/how-do-i-contact-support
Maximum2000 While I'm afraid we do not handle billing inquiries on the Community side, I can tell you that creating a case for email follow up is also an option to receive support: https://support.logmeininc.com/central/help/how-do-i-contact-support
I want to can cel my subscription.
I read I had to make a phone call because this internet platform
doesn't allow to do it online !
So I did everything you asked me.Filled the form to get called by telephone, got the mail with reference 15121147,
but noone ever called me.
My credit card is however regularly charged - online - .
So, could someone - PLEASE - sort this ?
Thank you.THEODORA I'm sorry you cannot handle this type of request online. However you don't have to call into support directly, if you create a case through the support site online: https://support.logmeininc.com/central/help/how-do-i-cancel-my-logmein-central-account
PLEASE I AM WRITING FROM GREECE. I AM TRYING TO CANCEL MY REGISTRATION AND GET THE REFUND
CAN SOMEONE REPLY TO ME HOW DO I CANCEL IT ? YOUR BUTTON CANCEL REGISTRATION DOES NOT WORK
THANK YOU
