Do I have to call to cancel?

[Maximum2000]

Why in the world would you require people to call to cancel a subscription? Get with the times and make this a feature of your site. You ask people for money to sign up provide the same level of support by taking people's money.

This type of practice is reeking sleazy company.

[THEODORA]

PLEASE I AM WRITING FROM GREECE. I AM TRYING TO CANCEL MY REGISTRATION AND GET THE REFUND

CAN SOMEONE REPLY TO ME HOW DO I CANCEL IT ? YOUR BUTTON CANCEL REGISTRATION DOES NOT WORK

THANK YOU

[AshC]

@THEODORA  I'm sorry you cannot handle this type of request online.  However you don't have to call into support directly, if you create a case through the support site online:  https://support.logmeininc.com/central/help/how-do-i-cancel-my-logmein-central-account

[SimWare]

I want to can cel my subscription.

I read I had to make a phone call because this internet platform
doesn't allow to do it online !
So I did everything you asked me.

Filled the form to get called by telephone, got the mail with reference 15121147,
but noone ever called me.
My credit card is however regularly charged - online - .
So, could someone - PLEASE -  sort this ?
Thank you.

[AshC]

@Maximum2000  While I'm afraid we do not handle billing inquiries on the Community side, I can tell you that creating a case for email follow up is also an option to receive support:  https://support.logmeininc.com/central/help/how-do-i-contact-support 

[AshC]

@SimWare  You don't have to call into support, but you must contact them to request any billing changes: https://support.logmeininc.com/central/help/how-do-i-contact-support