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Our WAN IP changed. "Login Failed" connecting anyone outside the office network.
We changed our connection to the same provider but different service with a different WAN IP. Since then, LogMeIn works fine for computers in our office, but we are unable to connect to machines that are remote. No problem connecting to Jane's computer when she's on-site, but when she goes home, can't connect. We're entering the correct login credentials but receive a "Login Failed" with no other information. I'm guessing there might be a setting in the LMI console that whitelists where connections can originate from, but at the same time, I was able to connect to users from various IPs outside the office before this change. I'm really confused.
the mouse in the host and the client computer cannot be integrated when using CAD
I have a question about the integration of the host and guest mouse in LogMeIn. Has anyone experienced issues with the synchronization between the local (host) and remote (guest) mouse cursors? As shown in the screenshot, when I use CAD, the cursor on my iMac and the one in CAD are not integrated. The CAD cursor constantly trails behind the iMac cursor, which causes noticeable lag and is quite distracting. I’ve tried running LogMeIn in different environments, including both Windows (virtual environment) and macOS, but the issue persists in both cases and it only shows up when I use CAD.... Does anyone know how to fix this? Thanks in advance!
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