How do I cancel my subscription?

[username8]

Please stop my billing and I dont want to pay it..and please change my account to trial

[MZ1]

Will somebody please contact me so I can cancel my subscription, why is this is hard, near to impossible?????

[nobu0213]

How do I Cancel my LogMeIn Pro Account

I would like to speak Japanese and call support,

but it is said that it is after hours.

Please tell me the support time.

[AshC · Accepted solution]

Hi @username8 

I'm sorry we can't handle billing requests through the Community.  Here is an article where you can contact Customer Support for billing requests: https://support.logmeininc.com/pro/help/how-do-i-cancel-my-logmein-pro-account 

[dvc]

Please write an e-mail for cancellation of subscription from Czech republic.

[AshC]

@dvc You can open a ticket for LogMeIn support through this support page: https://support.logmeininc.com/central/help/how-do-i-contact-support 

[SDFDAFADFA]

How do I close my account!? I can't call support.

Thanks

[AshC]

SDFDAFADFA You may also create a billing support request on the Support site:  https://support.logmeininc.com/central/help/how-do-i-contact-support 

[GTC8083]

I want to cancel my subscription on the expiry date ?

[AshC]

@GTC8083  You can request the automatic renewal be disabled on your account by contacting Customer Support directly:  https://support.logmeininc.com/central/help/how-do-i-contact-support