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KLOKO
New Contributor

Re: Please delete my account

I already used the link which takes me to a page with other options, i choose LogMeIn Pro and it then takes me to another page where i cannot find a place i can submit an issue. Please advise asap. 

AshC
LogMeIn Contributor

Re: Please delete my account

@KLOKO  While we cannot handle deletion requests through this community, you may call one of many local phone numbers available for faster service, or create a case for email follow up on the support site.   Here's a more direct link with the ability to create a case for Customer Support:  https://support.logmeininc.com/central/help/how-do-i-contact-support  

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KLOKO
New Contributor

Re: Please delete my account

Thank you, I was able to crate a job case using that link. 

Case number is :

13796977

Please confirm termination

Thanks again

 

AshC
LogMeIn Contributor

Re: Please delete my account

The review process can take a few days.  I appreciate your patience while the case request is completed.

AshC
LogMeIn Contributor

Re: HOW TO DELETE ACCOUNT??

I apologize for the frustrations and phone support failures. 

 

Although we cannot manage account or billing requests through this Community, you may also create an email case for Support to follow up with here: https://support.logmeininc.com/central/help/how-do-i-contact-support 

KLOKO
New Contributor

Re: HOW TO DELETE ACCOUNT??

Thank you for sticking with me and confirming the termination of my account. I apologize for my super unecessarly harsh and embarassing first message.

AshC
LogMeIn Contributor

Re: HOW TO DELETE ACCOUNT??

Not a problem @KLOKO ,

 

You should hear back from Customer Support by next week.

 

Martinx
New Contributor

Re: HOW TO DELETE ACCOUNT??

Hi Can you please delete my Logmein pro account, as I dont want to renew . There is no option to cancel online, and given option to phone in, but can not get through. If can reply or contact me so I can cancel.

 

Much thanks

Martin

AshC
LogMeIn Contributor

Re: HOW TO DELETE ACCOUNT??

@Martinx  Did you try creating a case for Customer Support through the link referenced in this thread?

manuelp072
New Contributor

delete account

i want to delete my account