The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Jon9's avatar
Jon9
New Member
5 years ago

How to change the master account holder to someone who is already registered as a LogmeIn user?

Hi, I am registered as the master account holder for the companies LogMeIn account. As I will soon be leaving the company, I need to switch the master account to someone else. The issue is that th...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi Jon9 

I'm afraid you cannot currently change a regular account member into the account holder; you must delete them, and then re-invite them from scratch.