The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Invalid Email Format - Catalina OS
Everytime I try to log into the LogMeIn Control Panel to add a MacBook Pro to LogMeIn, it changes the structure of my email, preventing me from logging in.For example, I enter the administrator's ema...
I am having the same issue with the invalid email format, it sure woudl be nice to get a fix for this ASAP.
I am not sure what I did to make it work again, but when the failure occured I restarted my MAc and it started working again.
Hey there, sorry for the delay here.
I am trying to see if we can recreate this OSX experience in-house, to create a ticket for our dev team.
Unfortunately we're unable to recreate this behavior ourselves. If you could call directly into Customer Support from the affected machine, in order to collect log files there: https://support.logmeininc.com/pro/help/how-do-i-contact-support
