The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Log me in remote access on Big Sur
Looks like remote support is not possible on Mac OS Big Sur. I can connect, but cannot see any windows, desktop icons, and browse the file system while connected remotely. Resetting privacy permissions and regranting did not resolve.
Looks like here Solved: Re: File Manager not connecting, Remote works fine... - LogMeIn Community that this is a known issue but has a workaround or solution been made yet?
1 Reply
ekamper Can you try this user-found workaround on the problem Mac to see if it helps with screen sharing? https://community.logmein.com/t5/LogMeIn-Pro-Discussions/Logmein-Pro-Client-compatibility-with-Apple-Silicon-M1-Macs-and/m-p/260138
