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Brandeaux
New Contributor

LogMeIn Mac - Control Panel Setup

I have recently installed LogMeIn on my Mac, but I cannot log into Control Panel. I have installed the latest version (4.1.0.7417). I am using the correct password. I have completely uninstalled and reinstalled, and I'm still getting the same problem.

 

I click log in, I get the spinning busy thing, and it takes me back to the login screen. Please help!

4 REPLIES 4
brtaus
New Contributor

Re: LogMeIn Mac - Control Panel Setup

I am having the same issue. Having putting in credentials and two-factor authentication, it takes me back to the log in page. I try again, same result.

AshC
LogMeIn Contributor

Re: LogMeIn Mac - Control Panel Setup

@brtaus I am sorry for that experience.

 

Have you tried anything to troubleshoot the connection?

Do you have any other applications or plugins that may be blocking LogMeIn from connecting?

brtaus
New Contributor

Re: LogMeIn Mac - Control Panel Setup

Yes, I have tried the troubleshooting the issue with no luck.

 

No, I don't think so any other apps or plugins are blocking me. I don't hvae any issues with anything else on my computer. I have the logmein mac desktop app and I am able to log in without any issues.

AshC
LogMeIn Contributor

Re: LogMeIn Mac - Control Panel Setup

@brtaus  Have you gone through a full reinstall and reboot on the affected device?

Does this happen on any other computers you can access?