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Forum Discussion

JGinnJr's avatar
JGinnJr
Active Contributor
8 years ago
Solved

LogMein Pro Crashes using OSX Mojave

I fully installed OSX Mojave on my 2018 iMac.  I have three screens setup.  I use two of the Screens for LogMein.  If I click anything on the third screen, I get kicked out of LogMein.  I uninstalled...
  • tomiette's avatar
    tomiette
    8 years ago

    Hi guys,

     

    I am experiencing the exact same issue. I found a good workaround that really works !!!!

    Just uncheck the "Grey Scale when inactive" box option in "Options -> Color Quality -Advanced".

    It will then never crash anymore

PC6's avatar
PC6
New Contributor
8 years ago

Folks:

 

I use logmein client to connect to a computer across the Atlantic, and had this same problem.  I notice that the new logmein client update, version 4.1.6934  appears to have solved the crash problem that occured if you opened another window.   What a relief!

LomeinNoodles's avatar
LomeinNoodles
New Contributor
8 years ago

Confirmed

  • Rob-B's avatar
    Rob-B
    Active Contributor
    7 years ago

    I hadn't checked that but it is set to Greyscale when Inactive.

     

    I get a completely black screen when LMI isn't the active window.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Rob-B  Have you confirmed this settings is not active on your Mojave host?

  • Rob-B's avatar
    Rob-B
    Active Contributor
    7 years ago

    I've got this problem too, I can't see the screen I'm working on when I switch to another window since I installed Mojave.

  • arm12345's avatar
    arm12345
    New Contributor
    8 years ago

    I'm assuming this complete blanking out of the screen when inactive now (or leaving fully coloured) is a temporary fix? I suppose having it remain in colour is perfectly fine, but for ten years or more it's been grey when inactive.