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Bahar-b's avatar
Bahar-b
New Contributor
5 years ago

LogmeIn Is lagging and patchy

Hi, 

Our staff use LogmeIn for their jobs, almost every day there is a complain of being patchy and slow. For example they cannot use the Designing software when they try to remote in with LogmeIn. 

As an IT assistant, I need some recommendations, because I am new to this product. 

What are the main reasons of being slow? What should I check of try to fix? 

 

5 Replies

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    We continue to investigate the cause of this, and hope to have more information soon.  Thank you for your patience. 

  • StephalyTSF's avatar
    StephalyTSF
    New Contributor
    5 years ago

    OS High Sierra, Version 10.13.6.

    LMI Version 4.1.7664 (no updates available).

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    StephalyTSF  Which Host operating system are you working with there?