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AshC
LogMeIn Contributor

Re: MacOS Big Sur Client: File Transfer Crashes the Client

Right, Bradley.  We just released a new version (beta) for Rescue customers, and I expect a Pro / Central update to follow shortly.  Thanks for your patience.

N_Stu
New Contributor

Logmein Pro - Big Sur Compatibility Problems - no mouse or keyboard response

I have two macs running Big Sur 11.1. and I can't control them remotely.  I can connect but neither respond to mouse or keyboard input.  This occurs whether I am connecting from a Windows machine or a Mac.   

 

I tried uninstalling and re-installing Logmein but it doesn't fix the problem.  It also occurs on Big Sur 11.0

 

Does logmein not support Big Sur?  (I find that hard to believe so long into the release).

 

**I saw some posts on this but needed to start a clean thread as the answer was not clear so my apologies in advance.

vipersqueal
New Contributor

Re: MacOS Big Sur Client: File Transfer Crashes the Client

Is the logmein client for Big Sur out yet?

Spinland
New Contributor

Re: MacOS Big Sur Client: File Transfer Crashes the Client

Still not working here.

mg2021
New Contributor

Re: MacOS Big Sur Client: File Transfer Crashes the Client

did this get resolved ?

AshC
LogMeIn Contributor

Re: MacOS Big Sur Client: File Transfer Crashes the Client

@mg2021  If you are currently experiencing this with LogMeIn Pro services, can you please confirm the endpoint software version where the problem persists? 

neriPSG
New Contributor

Re: MacOS Big Sur Client: File Transfer Crashes the Client

i am having the same problem, and my version  of

logmein client is 4.17764

control panel is 4.1.0.11887

AshC
LogMeIn Contributor

Re: MacOS Big Sur Client: File Transfer Crashes the Client

@neriPSG

  1. On the host Mac, click the LogMeIn icon in the Finder bar.
  2. Click LogMeIn Control Panel.
  3. Click the About tab.
  4. Click Check for Updates.