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Forum Discussion
dac72
7 years agoActive Contributor
MacOS Catalina Support
Does the current version of LogMeIn Pro support MacOS Catalina? Just upgraded to Catalina last night and I am able to remotely connect to the device device, however, I cannot manage it. When I c...
- 7 years ago
Ok, I ran the uninstall script and completely removed logmein, downloaded it again and this time it comes up as the 64bit app version 4.1.7151.
Would be nice if LogMeIn was a little more clear about this!
Roryknepp
7 years agoActive Contributor
open system preferences, privacy, screen recording, click LogMein . that worked for me. also I went to full disk access and allowed LogMein control panel.
ahankins
7 years agoActive Contributor
Do you know what effect enabling/disabling "Full Disk Access" has with LogMeIn? I left it unchecked but everything seems to work fine for me...
I do constantly get an error "The app cannot run simultaneously in two different sessions." When I attempt to launch the Control Panel from the menu bar. If i quit and relaunch the LogMein Control Panel, it works but after a reboot, this issue comes up again.
Also for those saying the LogMeIn Client app is not 64-bit, mine is & works fine under Catalina. I would try to reinstall from LogMein.com
- Roryknepp7 years agoActive Contributor
ive never used the client and had the 32bit version. i dont know if there is a 64bit one. i just deleted it since i never use it.
- iceman2857 years agoActive Contributor
Ahankins, as far as I know, full disk access is just as it sounds, if checked it allows logmein full access to your local disk.
I have not upgraded to Catalina for the simple fact that I support hundreds of remote users and I can't afford to lose access to logmein.
You might want to check if your client is indeed 64bit by following the below steps from OSXdaily... I update my client yesterday and it's still reporting 32bit.
http://osxdaily.com/2018/03/06/find-32-bit-apps-mac/
Regards
- ahankins7 years agoActive Contributor
Yeah, I'm sure it's 64-bit. It works under Catalina (wouldn't be possible if it were 32-bit). Also Apple Sytem Profiler confirms... it's version 4.1.7151, check your version?
https://share.icloud.com/photos/0TGPXhJ1ng0h4_I0R4z8tobJw
I'm aware of what Full Disk Access permission does for certain apps, I just can't figure why LogMeIn would need this permission. Again, LogMeIn seems to work just fine without allowing this permission. It's either a bug or there may be a feature of LogMeIn that I do not use that would require this permission. But remote access doesn't seem to be affected by it.
- iceman2857 years agoActive Contributor
It looks like we are talking about two different applications, you do have a 64bit client however the latest available DL for the Mac Desktop App is still only 32bit.