The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
MacOS Catalina Support
Does the current version of LogMeIn Pro support MacOS Catalina? Just upgraded to Catalina last night and I am able to remotely connect to the device device, however, I cannot manage it. When I c...
Ok, I ran the uninstall script and completely removed logmein, downloaded it again and this time it comes up as the 64bit app version 4.1.7151.
Would be nice if LogMeIn was a little more clear about this!
Do you know what effect enabling/disabling "Full Disk Access" has with LogMeIn? I left it unchecked but everything seems to work fine for me...
I do constantly get an error "The app cannot run simultaneously in two different sessions." When I attempt to launch the Control Panel from the menu bar. If i quit and relaunch the LogMein Control Panel, it works but after a reboot, this issue comes up again.
Also for those saying the LogMeIn Client app is not 64-bit, mine is & works fine under Catalina. I would try to reinstall from LogMein.com
Ahankins, as far as I know, full disk access is just as it sounds, if checked it allows logmein full access to your local disk.
I have not upgraded to Catalina for the simple fact that I support hundreds of remote users and I can't afford to lose access to logmein.
You might want to check if your client is indeed 64bit by following the below steps from OSXdaily... I update my client yesterday and it's still reporting 32bit.
http://osxdaily.com/2018/03/06/find-32-bit-apps-mac/
Regards
Yeah, I'm sure it's 64-bit. It works under Catalina (wouldn't be possible if it were 32-bit). Also Apple Sytem Profiler confirms... it's version 4.1.7151, check your version?
https://share.icloud.com/photos/0TGPXhJ1ng0h4_I0R4z8tobJw
I'm aware of what Full Disk Access permission does for certain apps, I just can't figure why LogMeIn would need this permission. Again, LogMeIn seems to work just fine without allowing this permission. It's either a bug or there may be a feature of LogMeIn that I do not use that would require this permission. But remote access doesn't seem to be affected by it.
It looks like we are talking about two different applications, you do have a 64bit client however the latest available DL for the Mac Desktop App is still only 32bit.
Hmm... I'm not sure what you mean by Mac desktop app? I know of 2 Mac apps by LogMeIn that are sort of bundled together during an install. I use the LogMeIn Client app to sign to my account and remotely control other machines that have LogMein installed. The LogMein Control Panel app enables that machine to be controlled. Both of these Mac apps are 64-bit & work under Catalina for controlling other machines and being remotely controlled.
Does that make sense? If not, what does the app you are speaking of do that isn't covered by what I mentioned above?
