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Forum Discussion
dac72
7 years agoActive Contributor
MacOS Catalina Support
Does the current version of LogMeIn Pro support MacOS Catalina? Just upgraded to Catalina last night and I am able to remotely connect to the device device, however, I cannot manage it. When I c...
- 7 years ago
Ok, I ran the uninstall script and completely removed logmein, downloaded it again and this time it comes up as the 64bit app version 4.1.7151.
Would be nice if LogMeIn was a little more clear about this!
iceman285
7 years agoActive Contributor
It looks like we are talking about two different applications, you do have a 64bit client however the latest available DL for the Mac Desktop App is still only 32bit.
ahankins
7 years agoActive Contributor
Hmm... I'm not sure what you mean by Mac desktop app? I know of 2 Mac apps by LogMeIn that are sort of bundled together during an install. I use the LogMeIn Client app to sign to my account and remotely control other machines that have LogMein installed. The LogMein Control Panel app enables that machine to be controlled. Both of these Mac apps are 64-bit & work under Catalina for controlling other machines and being remotely controlled.
Does that make sense? If not, what does the app you are speaking of do that isn't covered by what I mentioned above?
- Jazmine_Clough6 years agoGoTo Contributor
The Mac desktop app is just the client app that some people need to download in order to have one click access to their hosts machines without having to log in everytime.
- iceman2857 years agoActive Contributor
Well, when I log into my logmein account and click the download arrow in the upper right I then click on the Mac Desktop App, that installs the LogMeIn client which is what I use. Is there a link to their 64 bit version that I am missing?
- ahankins7 years agoActive Contributor
Interesting. First of all, you should be able to open the LogMein client app & select check for updates from the Application Menu... Get info on the App or go to About from the Application Menu to confirm. The versions shown in my screenshot are 64-bit and work under Catalina.
Personally, I didn't click the download arrow, I installed the client by selecting "Add Computer" at the top of the middle pane. I don't know why the software version would be different but maybe give that a try.
- ahankins7 years agoActive ContributorAlso, maybe try uninstalling LogMein completely and reinstalling it if all else fails. That’s really strange.