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Forum Discussion
Solved
MacOS Catalina Support
Does the current version of LogMeIn Pro support MacOS Catalina? Just upgraded to Catalina last night and I am able to remotely connect to the device device, however, I cannot manage it. When I c...
Ok, I ran the uninstall script and completely removed logmein, downloaded it again and this time it comes up as the 64bit app version 4.1.7151.
Would be nice if LogMeIn was a little more clear about this!
I have this same issue on several of my machines, afer many attempts to fix it on my own I finally called the logmein support line for advice. I spent over an hour troubleshooting this issue with them and in the end they were totally useless and blamed it all on the MacOS. When it became clear they ran out of things to "try" they became rude and told me it was not their issue and deferred me to Apple. This is clearly an issue with their software but judging by their attitudes they have no intention to address it. This last support (lack of support) experience was the final straw for me with this rediculously overpriced software, I will not be renewing my subscription to this service after it expires.
BTW... its comical to see that I was the one who started this thread back in October 2019 and there is still so much activity on these MacOS issues, all the while LogMeIn has done nearly nothing to correct their software to help their customers.
We also need to adapt the solution to use Jamf to manage the Macs so they can accept sessions with logmein.
