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Becca27's avatar
Becca27
New Contributor
7 years ago

Mouse on host and mouse on remote are not aligned

The mouse on my remote computer and host computer are all of a sudden not aligned. I can see both the local and remote mouse at the same time and depending on the screen resolution I set it at, they ...
AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

Becca27  Sorry for the struggles there!

 

Could you specify what size the monitor is, what Operating System is in use, and what resolutions you've tried?

Becca27's avatar
Becca27
New Contributor
7 years ago

The host monitor is 21" and the remote monitor is 27". I also tried it on my laptop which is 15.5", and it was having the same trouble. A couple hours later it seemed to resolve itsef. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Becca27  OK.  Thanks for the follow up.

    • rolfcar's avatar
      rolfcar
      New Member
      7 years ago

      I have the same issue the local and host computer not aligned , have tried logging in several times today , no improvement. This has never happened before , suggestions?

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        7 years ago

        rolfcar   If this change just happened suddenly, I would also consider rebooting both PCs, and reinstalling LMI if needed.  It migh talso be good to check with the PC manufacturer's website for any new drivers you can update.