The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Password does not work in application
We have a user who is stating that their local account password does not work when trying to remote in with the application but it does work when remoting in with the browser. Is there any explanatio...
I suspect that you are talking about a Windows user and that user has a renamed account.
when you rename an account in Windows the system retains the original username for remote access services. Check the pc to see if the login user name is in the users directory, if not then the username was renamed somewhere along the way and that is your problem,
I reset a password for a certain program while I was at work. When I'm on my home/host computer I can access this program with the new password. But, when I log in to my work computer from the phone app the password I changed on the program doesn't work. why?
